Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

15890 Stansbury St Detroit, Michigan, 48227 Show on Map Hide Map
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Issue ID:

15954480

Category:

Water In Basement Investigation

Viewed:

4 times

Reported:

on

Service Request ID:

156611

Description

Customer calling to report WIB, twice since Jan 21, plumber out both times and the plumber stated there is nothing caused by the private plumbing.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 21, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 80 Ft
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. There were no issues found in the private lines.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. N/A

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