Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

10637 E Vernor Hwy Detroit MI 48214, United States Show on Map Hide Map
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Issue ID:

15956839

Category:

Water In Basement Investigation

Viewed:

6 times

Reported:

on

Service Request ID:

156658

Description

Water coming from main line

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 25, 2024 16:04
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. to the tap into main
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. contact the city to have them repair the cave in and jet the main
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. city came out a couple months ago and claimed it wasn't their issue, despite it being communicated previously (from the city) that they needed to repair the line in the alley

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