Water In Basement Investigation Archived

4390 Algonquin St Detroit, Michigan, 48215 Show on Map Hide Map
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Issue ID:

16009013

Category:

Water In Basement Investigation

Viewed:

6 times

Reported:

on

Service Request ID:

160518

Service Request ID:

157932

Description

Ms. LARRY 3132644481:CALLED TO REPORT THAT SHE GETTING SEWER WATER ACOMING OUT OF THE BASEMENT DRAINS

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. February 05, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. NO SNAKE
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. N/A
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Yes
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. PLUMBER CAME OUT WATER WENT DOWN AND CAME BACK UP

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