Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

14377 St Marys St Detroit MI 48227, United States Show on Map Hide Map
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Reporter

Issue ID:

16038855

Category:

Water In Basement Investigation

Viewed:

7 times

Reported:

on

Service Request ID:

158443

Description

Clear water continues to come up from my main drain...called a plumber... plumber states my drains are wide open.. that there is a problem on the city drainage ..........

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. February 11, 2024 18:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Clear
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. to the alley
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. call the water dept or city
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. please address this issue

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