Water In Basement Investigation Archived

18460 Robson St Detroit, Michigan, 48235 Show on Map Hide Map
Move the marker to represent your issue's location. The address will not change.

Issue ID:

16039485

Category:

Water In Basement Investigation

Viewed:

3 times

Reported:

on

Service Request ID:

158454

Description

notices water comes up from the floor after flushing and washing clothes, water recedes eventually however leaves behind a raw sewage smell throughout the house.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 01, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. all the way to the street
Q. Did the plumber inspect with a camera?
A. Unknown
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. contact dwsd because that is a city issue
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. none

2 Comments

Comments are closed for archived issues.