Water In Basement Investigation Archived

14921 Cloverdale St Detroit, Michigan, 48238 Show on Map Hide Map
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Issue ID:

16116631

Category:

Water In Basement Investigation

Viewed:

5 times

Reported:

on

Service Request ID:

159701

Description

Cx stts this issue has been going on since last summer, He states a plumber came out and snaked out the basement and the water went down. It started floodig again in NOV 2023 he has a pump installed. He states the water is coming up through the drain in the floor and it is diirty and smelly.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. November 23, 2023 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 100 ft
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. Plumber did not give any info
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Water is dirty and smelly

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