Sharraxaadda

I Went to the town hall in 2007 to report the sidewalks in front of my house and my neighbors house . I was told that I would be put on a waiting list. I have been very patient .It is now 8 years later . I was told to try to repair it myself. I have a handicap space in front of my house. Does that not get some sort of priority? The side walk after this winter is worse than it has ever been. Can I at least get someone to let me know when it will be fixed?