Thank you for using My Hoover Connect. Your request has been received and is currently under review. After review, your request will be routed to the appropriate department for processing and subsequent updates. We ask that you close the request once you are satisfied with its outcome. Please know we'll make every attempt process your request quickly and meet your expectations.

Hello,

Starting Monday, March 25, 2024, AmWaste began a new pickup schedule in the City of Hoover. Wednesday and Saturday pickups have been eliminated, and citizens who previously had service on these days have been rescheduled into either Monday and Thursday pickups or Tuesday and Friday pickups. You can view your pickup days by clicking on the following link: Hoover Trash Pickup Days (arcgis.com)

Since the new schedule is being implemented this week, we need new tickets entered for addresses, streets, and neighborhoods missed after the new regularly scheduled pickup days.

Therefore, we are closing out all tickets prior to missed tickets entered for today's new regular pickup schedule. New tickets entered should be if you are missed on your regular scheduled pickup day starting from today's date.

Missed pickups can be input into MyHooverConnect or you can call our office at 205-739-7311 and we will be happy to assist placing a new ticket into the system for you.

Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.