Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

5585 Pacific St Detroit, Michigan, 48204 Show on Map Hide Map
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Issue ID:



Water In Basement Investigation


41 times



Service Request ID:



Leora 3139203200 c.i stated that door tag was left for WIB and was adv that this wasn't a dwsd issue, cx stated that plumber came out and adv her that this is a dwsd issue, and drain couldn't be snaked as water is coming in from the back of the home , stated that she can smell sewage from where the alley starts, and stated DWSD was out yesterday

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. March 12, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. No
Q. How far did the plumber snake?
A. n/a
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. that this is a dwsd issue, and drain couldn't be snaked as water is coming in from the back of the home
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. n/a

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