Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

606 Kenilworth St Detroit, Michigan, 48202 Show on Map Hide Map
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Reporter

Issue ID:

16383030

Category:

Water In Basement Investigation

Viewed:

4 times

Reported:

on

Service Request ID:

163329

Description

Customer stated clear water comes up in the basement every time it rains.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 11, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Clear
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. Unknown
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. Plumber stated back yard may need dug up.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Neighbor has the same issue and the sewer drain behind his home was the issue.

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