Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

8708 Epworth St Detroit, Michigan, 48204 Show on Map Hide Map
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Reporter

Issue ID:

16383480

Category:

Water In Basement Investigation

Viewed:

4 times

Reported:

on

Service Request ID:

163335

Description

Customer stated that there is water in the basement. Crew came out and did not get a answer. Customer states she heard no one. Please ring door bell.
Customer has a camera.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 11, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Clear
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 100 feet
Q. Did the plumber inspect with a camera?
A. Unknown
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. There are no issue on the customer end where water should not be going down.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Alley is caved in about 5 houses down toward Tireman and Warren, missing cover and there is big piece on concrete and a lot of water.

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