Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

8224 Auburn St Detroit, Michigan, 48228 Show on Map Hide Map
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Issue ID:

16389630

Category:

Water In Basement Investigation

Viewed:

32 times

Reported:

on

Service Request ID:

163482

Description

MS.SMITH 3134121740: called to report that its a drain in fronts of her home that is back up which could be causing smelly water to back up in her basement.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. March 01, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. No
Q. How far did the plumber snake?
A. unknown
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. call the city
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. none

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