Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

14961 Prest St Detroit, Michigan, 48227 Show on Map Hide Map
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Issue ID:

16433624

Category:

Water In Basement Investigation

Viewed:

9 times

Reported:

on

Service Request ID:

164093

Description

3134612373 christina called about SR#163958. per loc val this is a private issues. LOC val called M&R crystal in dispatch to confirm. Per LOC tracey adv me to put in a ticket for another WIB

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 18, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 75 feet to 100 feet
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. her drains are clear
Q. Do any of your neighbors on your side of the street have water back up also?
A. No
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. N/A

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