Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

16261 Greenlawn Ave Detroit, MI 48221, USA Show on Map Hide Map
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Reporter

Issue ID:

16493285

Category:

Water In Basement Investigation

Viewed:

3 times

Reported via:

mobile application

Reported:

on

Service Request ID:

164885

Description

Corner house. Sewage backing up when rain. 3rd time. Plumber saying not a main drain issue but alley or man holes side of house.
Water shooting up from main drains. This is toxic. Please investigate.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 28, 2024 11:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. Large electric commercial snake. Not sure how far.
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. Contact city
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Can see water on main sewer drain outside.

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