Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

593 Harmon St Detroit MI 48202, United States Show on Map Hide Map
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Reporter

Issue ID:

16502695

Category:

Water In Basement Investigation

Viewed:

5 times

Reported:

on

Service Request ID:

165034

Description

Every time it rains the basement floods

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 29, 2024 19:12
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Clear
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. He snaked 80 feet and it would not clear he said call the city because it could be the main sewer in the alley .
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. To contact the city of Detroit because in the alley the main sewer is not visible He said the line needs to be cleaned .
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. Yes
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. The plumber said that the main city sewer line has not been cleaned out

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