Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

11854 Kennebec St Detroit, Michigan, 48205 Show on Map Hide Map
Move the marker to represent your issue's location. The address will not change.

Reporter

Issue ID:

16509161

Category:

Water In Basement Investigation

Viewed:

6 times

Reported:

on

Service Request ID:

165165

Description

Customer stated there was water in the basement that they had to pump out prior to plumber coming to service the home for other repairs. He also stated water is coming in from the front of the house.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. April 16, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Clear
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 30 to 50 feet
Q. Did the plumber inspect with a camera?
A. Unknown
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. The water is coming in from the front of the house. It may be a leaking pipe.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. NA

Post a New Comment

1 Comment

New Comment

Public status changes are not available for this issue.