Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

9277 Whitcomb St Detroit, Michigan, 48228 Show on Map Hide Map
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Issue ID:

16513681

Category:

Water In Basement Investigation

Viewed:

5 times

Reported:

on

Service Request ID:

165206

Description

Cx states that sewer is coming up in her basement when she flushes the toilet or run water in her sinks

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 25, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 120ft
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. He states that something is blocking the line
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Cx states she purches the home in Jannuary and has had this issue since she moved in. Plumber has been out twice.

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