Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

4340 Balfour Rd Detroit, Michigan, 48224 Show on Map Hide Map
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Issue ID:

16544088

Category:

Water In Basement Investigation

Viewed:

8 times

Reported:

on

Service Request ID:

165589

Description

Jesse Mitchell 313.673.5707 called a states the is raw sewage coming up in the basement and the basement is still flooding. Customer states ever since DTE came out came to near area about 2 years ago doing concrete work there has always been a issue

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. May 03, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 75 feet
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. Customer was advised to call DWSD
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. Yes
Q. Has the gas meter been moved outside recently?
A. Yes
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. Customer states that water is smelly and is causing sickness

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