Ordinance code: 38-73 (6) Loading and unloading.
The creation of a loud and excessive noise in connection with loading or unloading any vehicle or the opening and destruction of bales, boxes, crates and containers. The emptying of bulk waste containers located within 1,000 feet of a residentially zoned parcel shall be prohibited between the hours of 11:00 p.m. and 7:00 a.m.

The noise has ebbed a bit though it still happens. The random smashing of metal and glass, or some big metallic bang will jar you awake from sleep. Like right now at 5:50 on a Tuesday morning ... This company is still a bad match for a residential neighborhood.

Here's a little example of why this issue continues to remain open: Today (8/13/15) at 4:50AM they drove a semi truck in to an area less than 1000 ft from residential neighborhood, put the truck in reverse (beep beep beep!!!) and then removed the metal container from the truck bed (scraping of metal, machinery groaning, and engines running) and then left. That was less than ten minutes of disturbing noise. Enough time to ruin my sleep, but not enough to call police. They continue to disregard the noise ordinance or have respect for their neighbors right to quiet enjoyment of their homes. What ever happened to all the wonderful city plans for this part of town? This is a bad business to have in a residential neighborhood. Please Mayor, do something about this!!!

It seems that 4:50AM continues to be their bewitching hour. In addition to the noise, the outside storage area appears to exceed what the zoning bylaws allow. Another disturbing element: they have added a large tank in the lot that probably contains some kind of flammable liquid (gas/oil?) that is surrounded by blocks (in case of leakage?)

To rephrase the above complaint, as it still goes on all the time: They drive semi trucks in to an area less than 1000 ft from a residential neighborhood, put the truck in reverse (beep beep beep!!!) and then remove a huge metal container from the truck bed (loud scraping of metal, machinery groaning, and engines running) and then leave. Sometimes it's only ten minutes of loud disturbing noise. Enough time to ruin my sleep at 4:45 in the morning, but not enough time to call police. Sometimes it goes on for hour or more. One never knows whether they will get a full nights sleep or not.

In their general operations they're making loud noises randomly on any given day of the week - Monday through Sunday. Of late they have been chain sawing large trees (presumably removed from Mt. Tom.)

They continue to disregard the noise ordinance or have respect for their neighbors right to quiet enjoyment of their homes.

What ever happened to all the wonderful city plans for this part of town? Originally this was a retail establishment and complimentary with a residential neighborhood. Now it is unabashed industrial. This is a bad business to have in a residential neighborhood. Please please please Mayor, do something about this!!!

Same old stuff ... Around 4:30am this morning was awoken by semi trucks being loaded, with lots of fork lift back up beeps, etc. American Environmental is a bad match for a residential neighborhood. We have the right to quiet enjoyment of our homes.

Who is held accountable for not following through with City ordinance. Just seems like your concerns are not being addressed and possibly ignored?

Right you are, Aphrodite. Thanks for noticing. I've been keeping record of this - noise disturbances, how many times police, were contacted, photo records of property use with over capacity storage, and emails sent. In the past I have contacted my ward representative, the mayor, and the business owners with not one peep of a response. To be fair, American Environmental has backed off considerably with the crazy noise in the wee hours. But it still happens, and it's such a drag to be woken at that hour. Especially when one really needs the rest. The amount of junk in the yard is growing. Some day my patience may wear out and I'll get litigious, but I really really don't want to go that rout.

Spoke to them in person a couple weeks ago. No change.

They continue to be inconsiderate neighbors

Thank you for contacting the City of Holyoke about your concern. We appreciate your help in reporting this quality of life issue.

Thanks Villada, for your words, but as of this morning it is the same business as usual over there. The status should not be “closed” until they stop their illegal activities for good.

And just to note .., this is issue was originally reported here on 6/11/2015. This has been going on for over 3 years! (Sigh)

Thank you for using See-Click-Fix - I have assigned this issue to the Police Department. Any more questions or concerns please call the Mayor's Office 413-322-5510

Villadaa assigned this issue to Police Admin

Thank you for contacting the City of Holyoke. Your issue report has been routed to the appropriate office for further review.

Thank you so much. The mayor is and has been fully aware of the situation. I was told about a year ago they were moving. No sign of that. I was told about a month ago that the City of Holyoke and it’s appropriate offices are working to resolve this problem.

BTW they have high powered Spot lights aimed directly at the Grover Street townhouses that are on all night. These are blindingly bright. Which, on the one hand, makes the need for streetlights unnecessary, but is mighty unpleasant when you try to look out your window However, that agrivation is a drop in the bucket compared to the noise.
This business called “American Environmental” ironically makes this part of the neighborhood an unpleasant environment ... 😱 HELP!!!

Closing old tickets. If this issue persists, please submit another ticket.