Hey Matt, you might want to call someone at DCDPW directly. They're pretty good about help over the phone if you get the right person there. You can also reach out to Kevin Twine over twitter at @DCDPW. He's often responsive on there. We had to talk to someone to get our supercan delivered. The one with the house we bought back in 2010 was beyond repair and DPW was out of replacements for months.

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