Description
This is for the Mayor. When people use See Click Fix they are reporting issues they care about. As I understand the city purchased this App to make it easier to report issues and the city was interested in input from citizens/tax payers/your employers. Well when an issue is reported and nothing happens other then a notice stating "Complaint forwarded to Parks & Recreation Maintenance Staff." or something similar it sounds good, but when NOTHING happens and no actual real feedback is given to report back on the issue, one becomes a bit discouraged. If the city really wants and cares about people comments then you need to take them seriously. You need to have someone accountable for the reported issue and someone needs to actually hold those people accountable to address the comment/complaint and give that individual a report back. The police have started to do this well with the texting app. Why can't the city do this with SeeClickFix? Do you really care? It appears not, but please show us, the tax payers that is not the case. This can be a great platform (if the software were to function better) to help the city, but you can't just ask the citizens to do our part when the city is not doing theirs. I have reported the lights on during the day at Millennium Youth Playground many times. Please have someone actually do something. That something does not have to actually fix the problem, but don't just forward the issue on. Have someone by name state it will be fix, it is not approirity, or whatever the case may be. Then quarterly or yearly audit some of these issues/complaint and see how people are performing. Are they giving a response? Are they fixing problems. PLEASE make someone accountable. More than stating the issue was forwarded on is needed. Will this complaint just be erased by someone in city government that does not want to have to be held accountable? This is not too much to ask. Please, step up and make this program better. Thanks.
9 Commentaires
Clos Mayor's Action Center 3 (Utilisateur inscrit)
Update from Parks:The ttime clock was removed and photo-cell installed at the request of S.P.P.D. for security reasons. Lights previously were shutting off at midnight, but now stay on all night.
Photo sensors work by light levels, not time. As natural light enters a space, the photo sensors reduce artificial light levels. When the sun goes down, or on a cloudy day, light levels increase. The brightness of the lights also varies depending how much light reaching the sensor. So as dusk approaches, the lights come on, but not as bright as it would, 2 hours later when it is dark.
At Millennium Park, the natural light in the park is diffused due to the tree canopy. Add to this a cloudy/rainy day, the natural light decreases more, causing the sensor to increase the light level even though it is during the day. So yes, the light may be on during the day depending on the amount of natural light entering the space by the sensor.
Customer Support (Membre officiel vérifié)
Customer Support (Membre officiel vérifié)
Customer Support (Membre officiel vérifié)
Customer Support (Membre officiel vérifié)
Réouvert St Pete Neighbor (Utilisateur inscrit)
I will try again since it seems the mayor's office doesn't actually address anything. What is the problem? Why have this system if nothing is addressed. Please send me the phone number or who I can call or I will just call the mayor. Here we go again:
This is for the Mayor. When people use See Click Fix they are reporting issues they care about. As I understand the city purchased this App to make it easier to report issues and the city was interested in input from citizens/tax payers/your employers. Well when an issue is reported and nothing happens other then a notice stating "Complaint forwarded to Parks & Recreation Maintenance Staff." or something similar it sounds good, but when NOTHING happens and no actual real feedback is given to report back on the issue, one becomes a bit discouraged. If the city really wants and cares about people comments then you need to take them seriously. You need to have someone accountable for the reported issue and someone needs to actually hold those people accountable to address the comment/complaint and give that individual a report back. The police have started to do this well with the texting app. Why can't the city do this with SeeClickFix? Do you really care? It appears not, but please show us, the tax payers that is not the case. This can be a great platform (if the software were to function better) to help the city, but you can't just ask the citizens to do our part when the city is not doing theirs. I have reported the lights on during the day at Millennium Youth Playground many times. Please have someone actually do something. That something does not have to actually fix the problem, but don't just forward the issue on. Have someone by name stated it will be fix, it is not appropriate, or whatever the case may be. Then quarterly or yearly audit some of these issues/complaint and see how people are performing. Are they giving a response? Are they fixing problems. PLEASE make someone accountable. More than stating the issue was forwarded on is needed. Will this complaint just be erased by someone in city government that does not want to have to be held accountable? This is not too much to ask. Please, step up and make this program better. Thanks.
Reconnu Customer Support (Membre officiel vérifié)
Jackson (Utilisateur inscrit)
Clos Customer Support (Membre officiel vérifié)
The City of St Petersburg periodically reviews past reports that are made from citizens within our city limits, and in an effort to clean-up old issues that were resolved some time ago, we are marking as 'closed' those issues that were submitted in the past for which the work has been completed or the issue has otherwise been resolved.
If you think for any reason that the issue you submitted in the past might still be unresolved, please feel free to submit a new report with the SeeClickFix St. Pete website and we will make sure the issue is directed to the appropriate City department to be addressed as soon as possible.
Thank you - MAC