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We have had no heat for over a week. It is so cold, especially at night, that we have to run electric heaters, which not only is dangerous, but it runs up our electricity bills. I had to buy my kids cold weather sleeping bags to sleep in at night. Since I refuse to run the electric heaters while no one is home, my pets suffer all day from when I leave for work to when I get home. I feel so bad for my parrot and I pray that she doesn't get sick because avian medicine is so expensive. This happens year after year after year. Just take a search on this website and you will see what I am talking about. Why can't anything be done? How does our landlord keep getting away with this year after year? His restaurant, Mussels & More, on the ground floor of the building is warm and well kept, while we are suffering every day and night. Our landlord goes home to a nice, warm, house every night and we have no other choice but to freeze, pay high electric bills, and be miserable. On top of all that, we pay $2,000 a month for our apartment. Add in the electric bills and we are paying close to $2,500 for our apartment, per month - in Bay Ridge! And we have been in this same apartment for a little over 10 years. And for what? For he can pocket the money instead of turning on the heat??

I put in a service request with 311 on January 27th (Service Request #: C1-1-1205806742). After a few days, the status was "The Department of Housing Preservation and Development contacted an occupant of the apartment or building and verified that the complaint was resolved.". But it wasn't resolved. In fact, no inspector even came. The slip in the lobby that the inspectors fill out when they come was not even filled in. And so, we have been freezing all this time. I put in another 311 service request today (C1-1-1210592532) - hopefully someone will actually come this time.

Vincent Gentile, our councilman, is located practically across the street - please sir, if you see this - please come help us.