说明
Graham street @ Allen Rd South -- 6 street lights out on Allen Rd South - marked with Red Ribbons 2in wide (will turn pink to white before repaired at this rate)-- out for several months now...thanks
报告人
Graham street @ Allen Rd South -- 6 street lights out on Allen Rd South - marked with Red Ribbons 2in wide (will turn pink to white before repaired at this rate)-- out for several months now...thanks
5 评论s
Anonymous (客人)
Christine Nelson (客人)
Hi! How did you go about reporting it to Duke? Was it called in? Did you fill out their form online? Please reply and let me know.
Thanks,
Christine Nelson, WBTV
cnelson@wbtv.com
Duke Energy (客人)
We received your request to repair the outdoor light at your location, and we regret any inconvenience this has caused.
Repair crews will make an initial assessment and will complete routine lighting repairs, such as lamp replacements, within three business days. More complex repairs, including underground cable repairs, may take longer and will be scheduled accordingly. Please refer to this identification number "6712159" or this transaction if you have questions.
If we can be of further assistance to you, please call us at 1-800-777-9898 or e-mail us at our Website at www.duke-energy.com. Our customer service specialists are available to assist you 24 hours every day.
Customer Service
Duke Energy
关闭 Christine Nelson (客人)
This problem has been fixed.
Christine Nelson
cnelson@wbtv.com
关闭 Anonymous (客人)