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BARC complaints are handled via phone only. Hours of operation is 7:00am to 5:30pm Monday ? Friday, 7am to 5pm Saturday ? Sunday by calling 3-1-1 or 713-837-0311 press option 3. After hour Emergency complaints such as an attack or bite contact HPD Non- Emergency Dispatch at 713-884-3131 or if life threaten please call 9-1-1
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