Thank you for using FayFixIt. We've found that Time Warner Cable and possibly Centurylink would be responsible for addressing this matter. I have forwarded your concerns to them. This will be addressed as soon as possible. For more information please feel free to contact TWC at 1-877-566-4892 and Centurylink at 1-800-201-4099.
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FayFixIt (Verified Official)
FayFixIt (Verified Official)
Closed Debbie Skarzenski (Registered User)