2501 E. Main Street in Richmond, Virginia, 23223.

Why would you close out a request that is not completed? Is it because closing requests is more important than actually doing the work? Is it because it is easier than actually following through on a citizen's report?

The address description from the City mapping is accurate: 1-99 S 25th, which puts this at the SE corner of 25th and East Main Streets. This is on the 25th Street side, which does not have assigned addresses form the City, since this parcel has a Main Street address. If you can't use that, please use 2501 E. Main and have someone actually walk to the corner of 25th and E. Main.

8/2/16 @ 9:12 AM– Thanks for your report to Richmond Government online. This matter has been submitted to the department of public utilities.
This SCF request will be closed.
PLEASE REFER TO S/O # 6641532, WHICH IS STILL OPEN, when inquiring. Follow ups can also be conducted by dialing Richmond Customer Care at 804-646-7000

Not completed. Keep open instead of kicking the can to another department.

8/3/16 @ 7:23 AM– Thanks for your report to Richmond Government online. This matter has been submitted to the department of public utilities. This SCF request will be closed. PLEASE REFER TO S/O # 6641532, WHICH IS STILL OPEN, when inquiring. Follow ups can also be conducted by dialing Richmond Customer Care at 804-646-7000
WHICH IS STILL OPEN
WHICH IS STILL OPEN

WHICH IS STILL NOT DONE! If you are going to be passive aggressive in your reply, at least share your name so the higher ups in the City Administration can see who is providing such great service to citizens of the City. Do not close this until the City of Richmond, and-I-don't-care-which-department, takes care of the request.

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