Thank you for reaching out to the City of Revere. We will address your issue as soon as possible.

Thank you once again for reporting this issue. As you are already aware, a representative from the DPW Water & Sewer Department will be conducting a site visit this afternoon (11/14) to address your reported issue. An update will be posted as new information becomes available.

Update:

After today’s site visit, it was determined more information is necessary to further investigate your reported issue. Your water meter measures the amount of water used in your household and the readings from the meter determine the amount of your monthly water bill. As discussed with the DPW Water and Sewer representative, it is encouraged that your water usage be monitored, and measured water flow be reported back to the department. Prior to water usage, write down the meter reading and immediately after activity is complete, read and record the meter again.

Please provide this information back to the representative in order that your reported issue can be resolved as quickly and efficiently as possible.

Thank you.

Thank you for replying back, everyone that I've spoken to that works for city hall and looked at my account all agreed that there is definitely something wrong and that they didn't believe I used that much water; I had put something on Facebook and a bunch of Revere people have commented that they also have gotten astronomical bills since getting new meter- I can not afford a $2,800 bill (over 9times the normal price I have historically paid) so please do everything you can to help.

They should install second meter next to the one they have already installed... I have read that people are complaining about these meters in other states .

Yes ton of people on my Facebook page from Revere all said since new meter their first bill skyrocketed... I just hope the city does the right thing, which I'm sure they will, because I can't afford a $2,800 bill especially since it isn't humanly possible for me to have used all that water! I don't even have a pool!!!

This is all set. Mr. Procopio was very happy with the customer service and the resolution. mva 4/25/17