Thank you for contacting the Department of Public Utilities.

We do show the ticket is still open. We do apologize, but is it taking longer than normal for pickups.

Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.

Sincerely,

DPU Customer Service

From: Brian Gealey [mailto:bsgealey@gmail.com]
Sent: Tuesday, December 20, 2016 1:17 PM
To: DPU - dpucustserv
Cc: CityWebManager
Subject: Please complete bulk pickup 3079882 Phone: 8049297806

From: Brian Gealey
Email Address: bsgealey@gmail.com
Mail Address: 23 RIO VISTA LN
Richmond VA 23226
Message:
Hi, On Nov 30, I requested bulk pickup for 23 Rio Vista Lane. Ticket #: 3079882. It is Dec 20 and the items still remain. Please send the crew over and update me on progress. Thank you, Brian

For DIT Use Only:
Client IP Address: 192.168.99.7
Client Operating System: WinNT
Client Browser Name: Chrome
Client Browser Version: 54.0

o Thank you for contacting the Department of Public Utilities.
We do show the ticket is still open. We do apologize, but is it taking longer than normal for pickups due to weather and the holidays
Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.
Sincerely,
DPU Customer Service

From: Gealey, Brian [mailto:brian.gealey@capitalone.com]
Sent: Thursday, January 19, 2017 10:59 AM
To: DPU - dpucustserv
Subject: Bulk Pickup 3079882 is not completed

Hi,

Bulk Pickup 3079882 was submitted on Nov 30, 2016. The items are still in front of 23 Rio Vista Ln. Please direct the bulk pickup over to that address to remove the items as they are an eye sore for the neighbors and have been there nearly two months.

Thank you,

Brian Gealey
Director, Transformation PMO Analytics
brian.gealey@capitalone.com
804-929-7806

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