Jeff - Your ClickFix request was sent to the City of Allen's main inquiry email inbox (coa@cityofallen.org). I have sent the request to our Community Services Department; however, we do not use the ClickFix portal for customer request management purposes. We have the MyAllen App that you can use moving forward if you want specific follow up on your service requests. You can find more information, the companion online portal, and download links for MyAllen App at CityofAllen.org/OnlineHelpDesk.