Thank you for reporting this issue. An inspection was conducted of the damage. I will mail the documentation to you for our reimbursement process. Please read, sign and return the top copy to my office in the envelope provided. The city Finance office will issue a check to you upon return of the necessary forms. We thank you for your patience during this process. As a reminder, any items located along the city right-of-way (mailboxes, trash carts, light fixtures, etc) are susceptible to damage when clearing snow from public roadways. The city will make every effort to minimize any potential damage to items located in the right-of-way. Complete details of the City of Portage Mailbox Repair Program can be located on the city website. We appreciate your understanding of this situation. If you have immediate questions or concerns, please contact the Public Services office at (269) 329-4444.

Paperwork for the mailbox reimbursement has been mailed to your address. Please read, sign and return the top page of the form to my office in the envelope provided. A check will be issued to you directly from our finance office once the paperwork is received and processed. Thank you for your patience during this process. You are welcome to purchase and install the mailbox of your choice at this time.

Reimbursement was issued January 27.