Thank you for submitting your request. It is logged as #17-0131-8261.

Per our Field Operations Manager: “Thank you sir for taking time to communicate your concern over the failing sidewalk on Snowberry Trace. I will add the location to the work load that is currently being completed by a contractor under contract with the City (subject to available funding). Please understand that the contractor has, as of this day, at least six to eight weeks of repair work ahead of this location. The sidewalk on Snowberry has failed because of trees that the developer planted between the back of curb and the sidewalk. In places there was only fifteen inches of space between the concrete. If the tree shove is the cause for the concrete failure then the City will remove the tree prior to making repair.” If you would like to discuss further, please contact City Hall at 678-512-3200 and ask for Sam in Public Works. Thank you.

Per our Field Operations Manager, this repair work is included in the current concrete bid. The contractor is working through this contract, but we don't have an exact date for the repairs. Thank you for your patience.

Please note that the City of Johns Creek is discontinuing its use of JC Fix It/SeeClickFix. You can report issues or ask questions through the new and improved JC Now app or the Report an Issue section of our City website at https://webrai.mycivicapps.com/0f801cbe48d698987f56359a1acab78f . Downloading the app is easy – simply search “JC Now” in the App Store or Google Play. Regarding this current request, as of now it is scheduled to be on the concrete bid later this year, pending funding approval. If you would like to stay updated on this issue, you can either submit a new request using one of the methods stated above or if you send an email to info@johnscreekga.gov and show the subject as SeeClickFix #3179046, we can log it in the new system for you. If you prefer to speak with someone directly, you can call 678-512-3200 and ask for Marvin in Public Works. Thank you.

Issue closed. Please see previous message regarding the City of Johns Creek discontinuing use of JC Fix It/SeeClickFix. Thank you.