After numerous complaints, and a number of inspections, this complaint is being closed. Future complaints will no longer be addressed without new or more definitive evidence. In order to prove or discredit the claim of someone leaving daily between 11:00am and 11:15am, (2) inspectors purposely went to the property at about that time. They were there from about 10:50am until just before 11:30am, no one left. The inspectors both, subsequently, were able to enter the property and perform an inspection of the whole house. No basement apartment was found, again.