Can you confirm BendVoice.org is really the best place to report problems? It seems like any issues reported there are told to just call the appropriate city department directly. But that means there's no way to followup or track the status of the issue. Meanwhile it seems at least one other report was actually responded to: http://seeclickfix.com/issues/489292#new_comment_form_target

[requiring comments to close an issue seems sort of silly]