Case Closed
Service Request Resolved
If there is no city-related problem, the city will not repair the sidewalk.

City Ordinance: "Sec. 40-84. Duties of abutting property owners; failure of property owners to have work done."

It is the City's responsibility to enforce its laws. Once the City has been notified of the damage, any injuries resulting from their negligence to enforce is a tort.

Re-opening of a case only opens the SeeClickFix issue for comments on the website. It does not re-open the case within the City of Houston's 311 case management system. To follow the progress of an issue, refer to the Houston 311 case reference number when contacting the city. Only the original submitter can then re-close a re-opened case.