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Streetlight is not working.
I heard that reporting the number on the pole sometimes helps. You should also make sure that the department you are trying to reach is actually receiving emails on your issue. In some cases, their watch area might have been created after you reported this or you may be outside their watch area.
Is DPW responsible for the streetlights? Does anyone happen to know?
Traffic & Parking,
Is this true (that your dept is responsible for fixing streetlights and that you won't fix them one at a time)? A half-block from here, I was mugged at gunpoint last fall under a streetlight that had been dead for three years. (It got fixed two days later, courtesy of Rob Smuts.) This is a serious public safety issue. Please respond & let us know what's going on.
I called the number below, and the light in front of my house was fixed within two days.
Engineering Department’s Street Lighting Management Division is responsible to respond to Street Light
Maintenance Services. The following is Department’s Contact Procedures:
1. How To Call in a Streetlight Outage:
Citizens are encouraged to call all non emergency streetlight outages at this number (203) 946-6091.
In order to repair all Municipally Owned lighting within 72 hours, we require the following information:
Problem ( Light Out, Light Cycling On & Off, Light on during day, etc.)
Street Address closest to the Light Problem.
Street Light Pole # (The pole # number is facing the street at eye level, e.g. UI co 1234
or SNET 1234).
Cross Street nearest the Light Problem (e.g. corner of Dyer and Diamond Street)
Caller Name and Phone number to allow us to follow up.
If there is an emergency, pole knock down due to an accident, Police and Fire Departments can call Street Lighting
Maintenance Contractor at 1 800-544-4876 (1 800 LIGHTS ON), 24 Hours a day, 365 Days per year. The response
time for emergencies is one and a half (1 ½) hour from the time the call is put in.
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