Thank you for using Commonwealth Connect to report a service request to the City of Salem. The Engineering Department will evaluate the request and take the necessary action to address it.

If you are reporting an incident requiring police response, with the exception of graffiti, please do not use this tool, but call your request directly to the Salem Police Department. For non-emergency requests, call 978-744-1212. For emergency requests call 911.

If your request is an inquiry about City services and programs, you may be able to find your answer by searching online here: https://seeclickfix.com/salem_ma/questions.

We apologize for the delay in responding to this request. We have a new system in place, which will allow us to respond to such requests in a more timely fashion. If this problem persists, please Reopen it for us to address.