We would like you to know that we have assigned your reported pothole to our repair crews here at Public Works. They have a list of pothole repairs that need to be made around the city and should be getting to yours as quickly as possible. Please know that they are working hard to get all of the trouble spots. Thank you for your patience and for working with us on this. - DPW 508-624-6910

We would like you to know that we have assigned your reported pothole to our repair crews here at Public Works. They have a list of pothole repairs that need to be made around the city and should be getting to yours as quickly as possible. Please know that they are working hard to get all of the trouble spots. Thank you for your patience and for working with us on this. - DPW 508-624-6910

So the city has given up on closing tickets when they are actually complete?

Putting something on a to-do list does not resolve an issue. Fixing a pothole resolves an issue.

We would like you to know that we have addressed the issue you reported using "Marlborough Works". We want to thank you for bringing this issue to our attention and helping us to continue to make Marlborough a great community! The Public Works Department hopes that we have taken care of your concerns in a satisfactory manner and ask that you continue to report any future issues using our app.

So the pothole is fixed?

Yes, it is my understanding this pothole was repaired last week. Marlborough DPW 508-624-6910

As of yesterday I confirmed it was repaired when I ran by there. Not perfectly smooth but much much better then the crater that was there.