Program Administrator assigned this issue to Public Works Dispatch

We would like you to know that we have assigned your reported pothole to our repair crews here at Public Works. They have a list of pothole repairs that need to be made around the city and should be getting to yours as quickly as possible. Please know that they are working hard to get all of the trouble spots. Thank you for your patience and for working with us on this. - DPW 508-624-6910

We would like you to know that we have assigned your reported pothole to our repair crews here at Public Works. They have a list of pothole repairs that need to be made around the city and should be getting to yours as quickly as possible. Please know that they are working hard to get all of the trouble spots. Thank you for your patience and for working with us on this. - DPW 508-624-6910

Thanks for the quick response, much appreciated!

So the city has given up on closing tickets when they are actually complete?

Putting something on a to-do list does not resolve an issue. Fixing a pothole resolves an issue.

The pothole has been filled!