Why don't you just forward this issue to them instead of just closing it and not doing anything about it? This SCF system is designed to contact the appropriate county/city systems, but apparently due to GPS defects or other system issues in the app and backend systems it doesn't seem to do that because with some issues reported, it never fails, someone always responds with this canned "Call so and so at such and such a number." If you got the report, FORWARD IT TO THE APPROPRIATE DEPT, don't just close the issue and pawn it back off to the citizens reporting it!
Thank you for submitting your concern to Chatham County Public Works. A supervisor will be assigned to review the information provided. If we cannot resolve this issue in a timely manner, you will be contacted by our staff via e-mail or phone if requested.
6 Comments
Closed Public Works Customer Service (2) (Registered User)
PCS (Registered User)
Reopened PCS (Registered User)
Public Works Customer Service (2) (Registered User)
PCS (Registered User)
Acknowledged Public Works Customer Service (2) (Registered User)