Thank you for reporting this pothole to the City of St. Charles. Our Street Division has been notified about this request and the pothole has been scheduled for review. We appreciate your help in improving our City streets!

Thank you for reporting this pothole to the City of St. Charles. This street has not yet been accepted by the City, so this is still the developer's responsibility. This appears to be a location where the developer (or subcontractor) broke the curb with a piece of construction equipment. Our City Inspector will speak to the Developer about this issue and ask that they correct accordingly. We appreciate your help in improving our City streets!

Can you please explain what you mean by "the street has not yet been accepted by the City"? There are many residents living on Banon Drive (80%+ of the houses are finished). We are tax-paying residents of Saint Charles and expect the street we live on to be properly maintained.

In any new development, the streets are maintained by the developer until such time as the City accepts them as City Streets. The City must ensure that the streets meet City standards prior to being accepted. We are contacting the developer in this case and will ask that they address this issue accordingly.

Ok thank you! Please let me know if there is anything else I can do to facilitate fixing this.

Should the developer not fix this issue in a timely manner, please let us know. Hopefully, they will be in contact with you and take care of the issue. If not, we need to know.

Thank you for reporting this pothole to the City of St. Charles. We appreciate your help in improving our City streets!