Description
SeeClickFix needs to correct telephone number to report water leak. The icon button for Water Leak on the website is missing a digit; the number listed is (707) 648-430. There is an option to call the number to report but "cannot be completed as dialed" because it's not a complete telephone number. This was discovered last Sunday as a number of neighbors were trying to report a gushing water run-off down Glen Cove Parkway entering curb drain at Clearview Dr. Very frustrating too because the telephone number on City water bill to report emergency leaks is answered by voicemail and then just hangs up, not allowing leaving message.
9 Comments
Coco (Registered User)
Acknowledged Justine (Registered User)
GoodSam (Registered User)
Justine (Registered User)
GoodSam (Registered User)
For clarification, the incorrect telephone is on SeeClickFix as an icon to “report water leak”.
A second problem was the number on the water bill was wrong.
A third problem was when finally finding a number to call the Water adept, voicemail picked-up but would not take messages.
Good job City Hall.
GoodSam (Registered User)
Closed Justine (Registered User)
GoodSam (Registered User)
Justine (Registered User)