Description
As reported in this post: https://seeclickfix.com/issues/3889322?share=votetofix Our van was stolen from outside of our house and we are wondering if any traffic cameras are open to the public to go through so we might try and find our stolen van. If there is a way to do this please let us know so we can go through process and obtain traffic footage.
2 Comments
Tommy (Registered User)
Hello Paul and Maria, this is Tommy again. I'm not employed with the city of New Haven, so I'm not sure the following information is 100% correct, but I always enjoy investigating things that appear to be neglected by our city. Here is the information I found:
Public surveillance cameras are controlled by the "New Haven Office of Emergency Management" at 200 Orange Street. Currently, the Deputy Director is Mr. Rick Fontana. He can be reached at 203-946-8224.
Allegedly, access to video footage might not be free. Proposed fees in June 2016 ranged from $75.00 to $300.00. PERHAPS THESE FEES DO NOT APPLY TO VICTIMS OF CRIME.
It is possible access to video footage might require a Freedom of Information Act request. If this is true, written requests can be submitted to the City Clerk's office also at 200 Orange Street. Their phone number is 203-946-8349.
If you choose to pursue these actions, be prepared for the "runaround". It's possible everyone will tell you to contact someone else. I've found from personal experience one of the best ways to alleviate this kind of treatment is to ask for each person's name and that person's supervisor's name and how to spell them. This helps to keep them on their toes... For example: "Thanks so much for helping me! Can I please have your name and your supervisor's name and can you spell them for me so I'm sure I've got it all correctly?"
Keep in mind, some of this information might not be accurate, but at least I tried. If any employees of New Haven are offended by this post, they need only blame themselves for not having set processes easily and readily available to the public.
I'm unemployed and homeless, so I have a lot of extra time on my hands to get involved in these types of matters. I hope the information in this post helps.
Here are some of the web pages from which I found information on this subject.
https://www.newhavenct.gov/gov/depts/emergency_info/default.htm
https://www.newhavenct.gov/gov/depts/clerk/default.htm
http://www.nhregister.com/connecticut/article/New-Haven-aims-to-update-policy-on-surveillance-11329380.php
Closed Manager of Operations, Process Improvement - Transportation, Traffic, & Parking (Verified Official)