Westland trash truck stopped and looked at the bin...then drove away. Trash bin is still full. Can looks pretty stupid sitting out there a day after scheduled pickup. Please have it picked up, I’m not going to pay for extra bags next week to get rid of two weeks worth of trash.

This service request has been resolved.

No one has done anything about this. How would you like to have your trash can still sitting in front of your home after 3 days?

The subject line from your email says “we think we’ve fixed it” ...are you guys nuts? The trash can is still sitting there with the same trash in it! This is a pretty basic service that you normally don’t have a problem providing. Please pay attention to my comment from yesterday and know that it is three days later and at least two garbage trucks have driven by my home and not emptied my garbage can. If there’s a problem, call me at 734-634-4038. The can is at the end of the driveway, 6” off the street so as not to interfere with snow removal

Your service request has been received (#15814). We will begin our investigation as soon as possible, and will post updates accordingly.

This service request has been resolved.

OK, you win!! My issue was never addressed, but I got 2 emails proudly telling me “we think we fixed it” and the concern was tagged “closed” twice. My trash was never collected and there was no explanation given. I give the Click & Forget app zero stars. Thanks for nothing.