Description
Street light at the corner of Dogwood Dell Ct & Clover Valley Way is not working.
also asked...
Q. Please provide the pole number of the affected street light if possible.
A. No Answer Given
A. No Answer Given
Street light at the corner of Dogwood Dell Ct & Clover Valley Way is not working.
5 Comments
Barry Bunker - Public Works (Verified Official)
Acknowledged Jane Walker - Citizens Affairs Specialist (Verified Official)
Doug Klein -- Public Works (Registered User)
I have submitted a BGE service ticket for this issue.
Note: Harford County owns the lights but BGE provides any maintenance or repairs. Any resident can call BGE directly to report this incident at 1-800-685-0123 then use prompt 2 then 5. They will need to know the nearest address to the light and a pole number which is a "four digit band" usually starting with a 5, 6 or 7. Resident should make sure BGE gives them a service ticket reference number in case the repair is not completed in an acceptable amount of time.
Thank you for your assistance in this matter!
Doug Klein -- Public Works (Registered User)
Received From BGE at 8:45am 1-2-18,
Thank you for contacting BGE in regards to the street light located near Dogwood Dell Ct., Edgewood, MD 21040. The reference number associated with this online submission is 180102-000062.
We have already been dispatched to the area and we found that there is a larger issue causing the lights not to function properly.
We have diagnosed the issue as an underground cable fault. Typically, these jobs are labor-intensive and the job is still in queue to be worked as soon as possible (operating conditions and weather permitting). We thank you for your continued patience while we get the lights repaired as quickly and safely as possible. We apologize for any inconvenience.
Closed Doug Klein -- Public Works (Registered User)