Precise Management at 68 Jay Street Brooklyn, NY 11201 has no and does not provide the tenants of 180 Edgecombe Ave with heat or hot water. Tenants have and do file complaints with 311 but to no avail the problem continues to persist. We at best have heat if we are lucky for two days out of the week. HPD always seems to show the day we get it so we look like lairs. It frustrating to no end. there are other problems in the building as well concerning water damage, we don't have a live in super so no one cares how long we freeze. Calling management is met with voicemail and or a answering service who typically hangs up the phone on you if you don't answer all there questions, such as you name while you are happy to give apartment number which reveals the tenant of the unit. Here is a article from the Daily News on our building http://www.nydailynews.com/new-york/uptown/cold-hell-edgecombe-ave-article-1.1247310 . Since HPD isn't doing anything and DHCR won't give us rent back who can we turn to?