Description
3 led street lights on Mt Auburn are out from DeWolfe to just past Athens.
also asked...
Q. Is this complaint about a traffic signal or pedestrian/crosswalk signal? If so, please report under the "Traffic/Pedestrian Signal Complaint" category and not the Streetlight Defect category to ensure your request is sent to the correct department.
A. NO
A. NO
8 Comments
Electrical - SL (Registered User)
John Hawkinson (Registered User)
Acknowledged Electrical Department (Registered User)
Thank you for reporting your concern to City of Cambridge via Commonwealth Connect. We have reviewed the information you provided our staff and will be investigating this issue further. Going forward when requesting lights to be repaired, it would be much appreciated if you could possibly give us pole numbers or addresses for these poles. WO# 2011
Thank you,
John Hawkinson (Registered User)
> Going forward when requesting lights to be repaired, it would be much appreciated if you could possibly give us pole numbers or addresses for these poles. WO# 2011
Umm, in the original request the form asked for poll numbers and I filled out "NOT MARKED" because in fact they were not marked. I think the street information ("Mt Auburn are out from DeWolfe to just past Athens") was unambiguous and should have beensufficient. No?
In any case, I revised the request a few hours later to include the poll numbers from the City's GIS data ("PoleID 490-6, 490-5, and 490-4") but I don't think most people are willing to go to that effort.
So something about this response seems a bit off -- did you read the entire ticket?
Electrical Department (Registered User)
Electrical Department (Registered User)
Thanks for letting me. know.
Have a great day.
John Hawkinson (Registered User)
Closed Electrical Department (Registered User)