Thank you for reporting this issue. Your address has been added to the mailbox inspection list. The inspection will occur within 72 hours. Please do not move or remove any of the mailbox components at this time. We thank you for your patience during this process. If the existing mailbox can be repaired, that is always our first course of action. If it cannot be repaired, I will contact you once the inspection has occurred to discuss your options. As a reminder, any items located along the city right-of-way (mailboxes, trash carts, light fixtures, etc) are susceptible to damage when clearing snow from public roadways. The city will make every effort to minimize any potential damage to items located in the right-of-way. Complete details of the City of Portage Mailbox Repair Program can be located on the city website. We appreciate your understanding of this situation. If you have immediate questions or concerns, please contact the Public Services office at (269) 329-4444.

Repairs were completed February 21.

Thanks for fixing this request!

Thank you very much for the prompt response to and repair of our mailbox.

The Adams Family