Description
This is the 3rd time this week that a bus driver gets lots and today it may cost me my job. This lady driving almost got into an accident 3 or 4 times and was lost for about 30 minutes. When we finally got to our area, she was not even able to drop us off on the correct stop so I had to end up walking to work, with a herniated disk in my back. I don't know who trains these drivers, but this was unacceptable. It's bad enough that every day this bus is up to 20 minutes late, but today we also got lost so I will be close to an hour late to work.
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4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
HART is looking into the situation you reported, and we will respond as soon as possible. I called and tried to leave you a message with the request number, but your mailbox was full.
Thanks for reaching out!
zCustomer Service-Tony (Verified Official)
Closed Customer Service Manager - Kemly Green (Verified Official)