Operator/Passenger Behavior Archived

4305 East 21st Avenue Tampa, FL Show on Map Hide Map
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Issue ID:

4159281

Submitted To:

HART

Category:

Bus - Employee Behavior

Viewed:

94 times

Neighborhood:

Highland Pines

Reported:

on

Description

This is the 3rd time this week that a bus driver gets lots and today it may cost me my job. This lady driving almost got into an accident 3 or 4 times and was lost for about 30 minutes. When we finally got to our area, she was not even able to drop us off on the correct stop so I had to end up walking to work, with a herniated disk in my back. I don't know who trains these drivers, but this was unacceptable. It's bad enough that every day this bus is up to 20 minutes late, but today we also got lost so I will be close to an hour late to work.

also asked...
Q. CSRs must ask all questions, type “NA” to indicate you asked and the caller did not provide a response.
A. No Answer Given
Q. Direction of Travel:
A. NA
Q. Route #:
A. 60

Nearby Issues

4 Comments

  • zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>

  • Acknowledged zCustomer Service-Tony (Verified Official)

  • zCustomer Service-Tony (Verified Official)

  • Closed Customer Service Manager - Kemly Green (Verified Official)

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