It has not been completely repaired. A metal plate was just put on top of it. Just a temporary fix.

Hi! Thank you for bringing this to our attention. I have reached out to the DPW Performance Management team to advise them of this situation for resolution.

5 months and counting!!! The plate has now been there 61 days! What does our tax money go to! The plate has now moved and it has not become a hazard. Just fix it! Why is this so hard?

Hi James. I'm sorry to hear that the repair has not been completed. I escalated the issue to Public Works again and created Service Request 1120179914 in regards to the metal plate having moved.

I was just informed that this will be scheduled for repair within 10 business days!

Ok! Getting close to 10 bus days!

If the issue is not resolved by 7/5, let us know please!

OK. So if I understand this, now the repair date has moved to 7/5. What happened to the 10 business days?

Excuse us, 6/5. That will be 10 business days,

Ok. Got it. Thanks for all your help!!

You're welcome!

Still trying to be patient, but it is just getting worse. The current status is that the hole is bigger. It is filled with water and the plate has slipped. So anytime someone drives over it, it sounds like a gun going off. I believe some work was done, but it is still just a mess. And it continues to be a hazard for bikes and walkers. It is also filled with water. Horrible for mosquitos. Not sure why this is so hard to fix. Can I get an update?

Hey James, I was able to escalate this issue via request #1122383905 for an immediate resolution! We apologize for the inconvenience during this time.

Thank you for having this app available to report issues. It took a long time, but it finally was resolved!

Resolved!!!

Glad to hear it's resolved!