Description
I was waiting at the bus stop me and another guy and the bus pass right by us. Well he stop just a lil while down. So I got on and notice he did it again pass another stop and we was yelling for him to stop. So the money machine was not working and sum guy got on and tired to place money in but the guy didn't notice the driver was waving for him to came back to the front and the driver just waited there for about 30min and he was rude and driving unsafe.
also asked...
Q. CSRs must ask all questions, type “NA” to indicate you asked and the caller did not provide a response.
A. No Answer Given
A. No Answer Given
Q. Direction of Travel:
A. West
A. West
Q. Route #:
A. 8
A. 8
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
Sincerely,
Your HART Customer Service Team!
zCustomer Service-Tony (Verified Official)
Closed Customer Service Supervisor - Catherine (Verified Official)
Thank you for letting us know. Since your report, operators have gone through additional safety training. We hope your experience has improved since then. Please let us know if you continue to experience issues.
Thank you for contacting HART!
HART Customer Service Team
813-254-4278